Shipping & Returns Information
Note * These products are produced in collaboration with our trusted vendors across North America, the EU, and China.
Shipping Coverage
We currently ship to the following countries: United States, United Kingdom, Croatia, Bulgaria, Canada, Belgium, New Zealand, Lithuania, France, Luxembourg, Israel, Germany, Romania, Austria, Poland, Georgia, Netherlands, South Korea, Australia, Ireland, Malaysia, Norway, Turkey, Spain, Taiwan, Switzerland, Costa Rica, Italy, Iceland, Sweden, and Greece.
Delivery Time
Delivery Time = Processing Time + Shipping Time
Production Time
- Printed apparel (normal/partial printing): 3–5 business days
- Canvas/Poster printing: 5–7 business days
- All Over Print apparel/products (Full Prints): 7–12 business days
Shipping Time
- Printed apparel (normal/partial printing): 5–7 business days
- All Over Print apparel/products (Full Prints): 11–20 business days
- International orders may require an additional 1–2 weeks.
Returns Policy
Our policy allows returns or exchanges within 7 days from the date of receipt. After this period, we cannot offer refunds or exchanges. We stand by the quality of our products—any defects or errors on our part will be promptly resolved with a free replacement.
As all products are made-to-order, we typically do not accept returns or exchanges due to customer errors such as incorrect size, design, or color selection.
Please note that products are customized and produced based on demand, so availability may vary. Colors may also differ slightly from advertised images due to lighting conditions or display settings. A variation of up to 20% is considered acceptable.
Hugo French –
I love my firefighter tribute hoodie, perfect fit.